Privacy Policy for 11111det

1. Data We Collect

When you register for an account, make a deposit, play games, or contact our support team on 11111det, we collect certain categories of personal data. The information we collect depends on how you interact with our platform. We collect only the data that is necessary for the purposes described in this Privacy Policy.

1.1 Registration Data

When you create an account on 11111det, we collect the following registration information:

• Full legal name — used for identity verification and account ownership confirmation
• Date of birth — used to verify that you meet the minimum age requirement of 18 years
• Email address — used for account communications, security alerts, and promotional messages (where consent is given)
• Mobile phone number — used for two-factor authentication and support contact
• Residential address — collected during KYC verification for identity and address confirmation
• Username and password (hashed) — stored securely; passwords are never stored in plain text

1.2 Payment and Transaction Data

To process deposits and withdrawals in Bangladeshi Taka (৳), we collect and retain the following transaction-related data:

• Payment method type — e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank
• Mobile wallet number — the bKash or Nagad number used for transactions (not the PIN)
• Transaction reference numbers — unique identifiers assigned by the payment provider for each transaction
• Deposit and withdrawal amounts in BDT — recorded for account balance management and audit purposes
• Transaction timestamps — date and time of each financial operation in Bangladesh Standard Time (BST, UTC+6)

1.3 Identity Verification (KYC) Data

Before approving withdrawal requests, 11111det is required to verify your identity. For this purpose, we may collect:

• National Identity Card (NID) number and scan — the primary document used for identity verification in Bangladesh
• Passport or driving licence scan — accepted as alternative identity documents where NID is unavailable
• Proof of address document — such as a utility bill, bank statement, or official correspondence dated within 3 months
• Selfie or live photograph — used to match the submitted identity document to the account holder

1.4 Technical and Usage Data

When you access 11111det, we automatically collect certain technical data through our servers and analytics tools:

• IP address — used for geolocation, fraud prevention, and security monitoring
• Device type and operating system — used to optimise platform performance for your device
• Browser type and version — used for compatibility and troubleshooting purposes
• Pages visited and session duration — used for platform analytics and user experience improvement
• Game activity logs — records of games played, wagers placed, and outcomes, retained for audit, dispute resolution, and responsible gaming monitoring
• Login timestamps and session data — used for security monitoring and dormant account management

1.5 Customer Support Data

When you contact the 11111det support team via live chat or email, we retain records of those interactions, including the content of your messages, the date and time of the conversation, and any attachments or documents you submit. These records are used to resolve your query, to train our support team, and to maintain an audit trail of account-related communications.

2. How We Use Your Data

11111det uses your personal data strictly for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

If you have opted in to receive promotional communications from 11111det, you may withdraw your consent at any time by contacting our support team via live chat. Withdrawal of marketing consent does not affect the lawfulness of processing that took place before the withdrawal, and does not prevent us from continuing to contact you for account-related service communications.

3. Legal Basis for Processing

11111det processes your personal data on the following legal grounds, depending on the category of data and the purpose of processing:

• Contract Performance: Processing that is necessary to deliver the services you have signed up for on 11111det — including account management, payment processing, and game access — is carried out on the basis of contract performance. Without this processing, we would be unable to provide the platform to you.
• Legal Obligation: Certain processing activities are required by law, including KYC identity verification, anti-money-laundering checks, age verification, and retention of financial transaction records. We are required to conduct this processing regardless of your preferences.
• Legitimate Interest: We process certain data — such as technical logs, IP addresses, device identifiers, and game activity records — on the basis of our legitimate interest in operating a secure, fair, and commercially viable platform. We have assessed that these interests are not overridden by your privacy rights in the context of the data processed.
• Consent: Where we send you promotional emails or personalised offers, we do so on the basis of your explicit opt-in consent. You may withdraw this consent at any time without affecting your account status or access to platform services.

4. Data Sharing & Disclosure

11111det does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

4.1 Payment Service Providers

To process your deposits and withdrawals in Bangladeshi Taka, 11111det shares the minimum necessary transaction data with certified payment partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank. These partners process payment data under their own privacy policies and security standards. 11111det selects payment partners that maintain robust data protection practices.

4.2 Identity Verification Partners

KYC identity verification is conducted with the assistance of specialist third-party verification service providers. Your identity documents and selfie data are transmitted to these providers via encrypted channels for the sole purpose of verifying your identity and age. Verification partners are contractually prohibited from using your data for any purpose other than verification.

4.3 Game Technology Providers

Game content on 11111det is delivered by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive limited gameplay session data — such as session identifiers and wager amounts — necessary to deliver their game content and RNG certification. They do not receive your full registration profile or payment details.

4.4 Legal and Regulatory Disclosure

11111det may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so — for example, in response to a valid court order, a statutory anti-money-laundering reporting obligation, or an official investigation into fraud or financial crime. We will only disclose the specific data requested and will not go beyond the scope of the legal requirement.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 11111det business, your personal data may be transferred to the acquiring entity as part of the transaction. In such circumstances, we will notify you via your registered email address before your data is transferred and becomes subject to a different privacy policy.

5. Cookies & Tracking

11111det uses cookies and similar tracking technologies to ensure the platform functions correctly, to protect your session security, and to understand how players use the site so that we can improve the experience. We use only essential and analytics cookies — we do not deploy third-party advertising or retargeting cookies.

Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that blocking essential session cookies will prevent you from logging in to your 11111det account and will impair the functionality of the platform. Blocking analytics cookies will not affect your ability to use the platform but will limit our ability to improve it based on usage patterns.

For instructions on managing cookies in your specific browser, refer to the help documentation for that browser. Common browser cookie management guides are available for Chrome, Firefox, Safari, Edge, and Opera via their respective official help centres.

6. Data Retention

11111det retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by law. The following retention periods apply to the main categories of data we hold:

• Account registration data: Retained for the duration of your active account, plus a minimum of 5 years following account closure to comply with anti-money-laundering record-keeping obligations.
• KYC identity verification documents: Retained for a minimum of 5 years from the date of verification or from account closure, whichever is later, in line with financial compliance requirements.
• Transaction and payment records: Retained for a minimum of 5 years from the date of each transaction, in line with standard financial audit and anti-money-laundering requirements.
• Game activity logs: Retained for 2 years from the date of activity for responsible gaming monitoring and dispute resolution purposes, and then anonymised or deleted.
• Customer support interaction records: Retained for 2 years from the date of the interaction, or longer where the interaction relates to an unresolved dispute or ongoing investigation.
• Technical and usage logs (IP, device, session): Retained for up to 12 months from the date of collection, then deleted or anonymised for aggregate analytics use.
• Marketing consent records: Retained for the duration of your consent, plus 1 year after withdrawal of consent, for the purpose of demonstrating that consent was properly obtained and withdrawn.

When your personal data is no longer required for any lawful purpose, 11111det will securely delete or irreversibly anonymise it. Anonymised data — from which it is not possible to identify any individual — may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights

As a player on 11111det, you have a number of rights in relation to your personal data. These rights are described below. To exercise any of these rights, please contact our support team via live chat or by email at support@11111det. We will respond to all verifiable requests within 30 days. In some cases, we may need to verify your identity before processing your request to ensure that we do not disclose or alter data in response to a fraudulent request.

• Right of Access: You have the right to request a copy of all personal data that 11111det holds about you. This includes your registration details, transaction history, game logs, and any KYC documents we have on file. We will provide this data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For account registration details, you can request corrections by contacting the support team with supporting documentation.
• Right to Erasure ("Right to Be Forgotten"): You may request that 11111det deletes your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn your consent, or where the data has been processed unlawfully. Please note that this right is subject to legal retention obligations — for example, we are required to retain KYC and transaction records for a minimum of 5 years and cannot delete them in response to an erasure request during that period.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you need us to retain data beyond our normal retention period for the purpose of a legal claim.
• Right to Data Portability: Where processing is based on your consent or on contract performance and is carried out by automated means, you have the right to receive your personal data in a portable format and to request that it be transmitted to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data that is based on our legitimate interest, including profiling for fraud prevention and analytics. Where you object, we will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Marketing Consent: If you have opted in to receive promotional emails or personalised offers from 11111det, you may withdraw that consent at any time by contacting our support team. Withdrawal does not affect any processing that occurred prior to the withdrawal.

8. Data Security

11111det takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 11111det servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This prevents interception of your personal data during transit over the internet.
• Password Hashing: Account passwords are never stored in plain text. We apply a strong cryptographic hashing algorithm with salt to all passwords before storage, ensuring that even in the event of a data breach, passwords cannot be recovered in their original form.
• Two-Factor Authentication (2FA): 11111det supports two-factor authentication for account login. We strongly recommend that all players enable 2FA via their account security settings to add an additional layer of protection against unauthorised access.
• Access Controls: Access to player personal data within the 11111det organisation is strictly limited to authorised personnel who require it to perform their job functions — such as customer support, compliance, and payment operations staff. All staff with access to personal data are bound by confidentiality obligations.
• Regular Security Audits: Our platform and data storage systems undergo regular security reviews and vulnerability assessments to identify and address potential security weaknesses before they can be exploited.
• Data Breach Response Plan: 11111det maintains a documented data breach response plan. In the event of a confirmed personal data breach that poses a risk to the rights and freedoms of affected players, we will notify affected individuals via their registered email address without undue delay.

While 11111det applies all reasonable security measures, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect that your account has been accessed without your authorisation. Our support team is available 24/7 via live chat to assist with account security concerns.

9. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how 11111det has handled your personal data, please contact us using the details below:

• Support Channel: Live chat — available 24/7 on the 11111det website. Response time: under 2 minutes during peak hours.
• Email: support@11111det — for privacy-related enquiries and formal data subject requests. Plain text email only; do not send sensitive documents via email unless requested by our compliance team in the context of a KYC process.
• Response Timeframe: We aim to acknowledge all privacy enquiries within 24 hours and to provide a substantive response or resolution within 30 days of receiving a complete and verifiable request.

Updates to This Privacy Policy

11111det reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players via their registered email address and post the updated policy on this page with a revised effective date. Continued use of the 11111det platform following notification of a material change constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should contact us to request account closure before the revised policy takes effect.